Miaco Support & Help Center

Need help with your account, a listing, or technical issues? We are here to help. Reach out to our support team directly:

Email Support matejbumbera@miaco.app

Phone Contact +420 736 447 699

Developer & Operator Matej Bumbera (IČO: 23676825)

Praha, Czechia

Peer-to-Peer Marketplace Notice: Miaco is a discovery platform for second-hand cosplay, manga, and hobby items. All payments and shipping arrangements are agreed upon and conducted directly between users.

Frequently Asked Questions

How do I reset my password?

On the login screen, tap "Forgot Password?", enter your registered email address, and follow the instructions sent to your inbox to set a new password.

How do I delete my account and data?

You can delete your account at any time directly in the app: go to Profile > Settings > Delete Account. Your public profile and active listings will be immediately deactivated and removed from public search.

How do I report an inappropriate listing or user?

To report a listing or user that violates our community guidelines, tap the Report button on the listing page or within the chat screen. You can also email us directly at matejbumbera@miaco.app with screenshots and details.

How do payments and shipping work?

Buyers and sellers connect through direct messaging in the app to agree on payment methods (such as bank transfer or PayPal) and shipping arrangements. Miaco does not process payments or handle logistics internally.